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Privacy Policy

Brand: Slotimo  |  Website: playslotimo.com
Last updated: December 12, 2025

This Privacy Policy explains how Slotimo (“Slotimo”, “we”, “us”, or “our”) collects, uses, shares, and protects information when you access or use our website at https://playslotimo.com (the “Site”) and related services (collectively, the “Services”).

1) Who We Are

Slotimo operates the Site and provides the Services. References to “you” mean any visitor, player, or user of the Services. Where local laws apply, we act as a “controller” of your personal data (or similar term under applicable privacy law).

2) Information We Collect

We may collect the following categories of information:


  • Account and profile data: name, date of birth, username, password, email address, phone number, country,
    address, and other details you provide when creating or updating an account.

  • Verification (KYC) data: identity documents, selfies, proof of address, and information needed to perform
    age/identity checks and comply with legal requirements.

  • Payment and transaction data: deposits, withdrawals, payment method details (typically via payment providers),
    billing details, and transaction history. We generally do not store full card numbers; they are handled by secure payment
    processors.

  • Gameplay and usage data: game history, bets, wins/losses, bonuses, session logs, preferences, and responsible
    gambling settings.

  • Device and technical data: IP address, device identifiers, browser type, operating system, language settings,
    time zone, and diagnostic logs.

  • Cookies and similar technologies: identifiers and information collected via cookies, pixels, SDKs, and similar
    tools (see Section 7).

  • Communications: messages you send to support, emails, chat transcripts, call recordings (where permitted),
    and feedback.

  • Marketing preferences: subscription status, consent records, and communication preferences.

  • Information from third parties: data from payment providers, identity/age verification services, fraud
    prevention vendors, and analytics partners, in accordance with their policies and applicable law.

3) How We Use Your Information

We use your information to:

  • Provide and operate the Services, including creating and managing your account.
  • Process deposits, withdrawals, and other transactions.
  • Verify your identity and age, and meet compliance obligations (e.g., AML/CTF).
  • Prevent fraud, cheating, account takeovers, and other prohibited activities.
  • Maintain safety and integrity of the platform, including security monitoring and incident response.
  • Personalize content, features, and your experience (e.g., remembering settings).
  • Communicate with you about your account, updates, and service-related notices.
  • Provide customer support and handle complaints or disputes.
  • Conduct analytics, research, and product improvements.
  • Send marketing communications where permitted and in line with your preferences.
  • Enforce our Terms, policies, and applicable rules.

4) Legal Bases for Processing

Where required by law (e.g., GDPR/UK GDPR), we rely on one or more of the following legal bases:

  • Contract: processing necessary to provide the Services you request.
  • Legal obligation: compliance, identity verification, and record-keeping requirements.
  • Legitimate interests: fraud prevention, security, analytics, and improving the Services (balanced against your rights).
  • Consent: for certain cookies or marketing communications (you can withdraw consent at any time).

5) How We Share Information

We may share your information with:


  • Service providers: hosting, customer support tools, analytics, email delivery, verification services, fraud
    monitoring, and other vendors acting on our instructions.

  • Payment providers: to process payments, manage chargebacks, and prevent fraud.

  • Game providers: to operate games, ensure fair play, and provide game-related functionality.

  • Affiliates and group companies: where applicable for internal administration, compliance, and support.

  • Regulators and authorities: where required to comply with law, licensing obligations, court orders, or lawful requests.

  • Corporate transactions: in connection with a merger, acquisition, financing, reorganization, or sale of assets (subject to safeguards).

We do not sell your personal information in exchange for money. Depending on your jurisdiction, some disclosures for advertising/analytics could be considered “sharing” (e.g., for cross-context behavioral advertising). You can manage cookie choices as described in Section 7.

6) International Transfers

Your information may be processed in countries other than where you live. When we transfer personal data internationally, we use appropriate safeguards (such as standard contractual clauses or other legally recognized mechanisms), where required.

7) Cookies and Similar Technologies

We use cookies and similar technologies for essential functionality, security, analytics, and marketing. Cookies may be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored for longer).

  • Essential cookies: required for the Site to function and cannot be switched off in our systems.
  • Performance/analytics cookies: help us understand how the Site is used and improve it.
  • Functional cookies: remember preferences and choices.
  • Advertising cookies: used to measure campaigns and show relevant ads (where applicable).

You can control cookies through your browser settings. Where legally required, we will ask for your consent for non-essential cookies. Note that disabling cookies may affect certain features.

8) Data Retention

We keep personal data only as long as necessary for the purposes described in this Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and regulatory requirements.

9) Security

We implement technical and organizational measures designed to protect personal data (e.g., encryption in transit, access controls, monitoring). However, no system is 100% secure, and we cannot guarantee absolute security.

10) Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, such as:

  • Access, correction, or deletion of certain personal data.
  • Objection to processing or restriction of processing.
  • Data portability (receiving a copy in a usable format).
  • Withdrawing consent (where processing is based on consent).
  • Opting out of marketing communications at any time via the unsubscribe link or your account settings.

To exercise your rights, contact us using the details in Section 14. We may need to verify your identity before completing your request.

11) Responsible Gambling and Age Restrictions

The Services are intended only for individuals who are of legal gambling age in their jurisdiction. We may use age and identity verification tools and may restrict or close accounts where we cannot confirm eligibility. We also support responsible gambling measures such as self-exclusion and limits (where available in your account settings).

12) Children’s Privacy

We do not knowingly collect personal data from individuals below the legal gambling age. If you believe a minor has provided us personal data, please contact us so we can take appropriate action.

13) Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies before providing your information.

14) Contact Us

If you have questions about this Privacy Policy or our privacy practices, you can contact us:

  • Website: playslotimo.com

15) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. Material changes may be communicated through the Services or via email, where appropriate.